Foldit Status

09-26-2014

Some services have returned. BUT You may experience long lag times - and client crashes, please proceed with caution use 'game server down criteria' 2014-09-28 03:45 Pacific [spmm]

Game server down:

When the game server goes down, that means that you can't open another client. Be sure to open an extra for yourself beforehand if you can. Open a puzzle in that client - once the server is down, usually you can't switch without crashing the client.

You will not be able to share a solution - or download a shared solution (for team or yourself). If there is something you want to work on, load it in advance.

You will not be able to access scripts on the website - if there is a script you've been thinking of downloading, do that in advance.

If you try to share a solution or upload one for yourself, often the client will crash. And of course, once you close a client or it crashes when the server is down, it's gone.

If you try to switch from one puzzle to another, you are trying to access the server and will likely crash that client.

Trying to switch from one track to another may crash the client.

Manually saving a solution may be possible - but may also cause a crash.

***In other words - the only safe way to maintain a client during game server downtime is to just let that script run, or do that handwork. Anything else will likely cause the client to crash!

The safest way to protect your scores is to manually save ahead of the downtime when there is warning, and don't try to share, download, or switch within the client - until the server is back up.

Once the servers are back up, saving your solution is a good thing to do! Remember that your client has been out of touch with the server, and needs to regain communication. So any gains you have had with the server down need to be recognized by the server.

For that to happen quickly, when the server is live again, open an extra client - go to that puzzle - restore best. Check the website to see if the score has been recorded.

Chat server down:

The foldit IRC chat server may or may not be down during an outage. If the chat server is down there is usually a mibbit room open for any players who wish to chat (and to quickly pass the word when the servers are back up): http://www.mibbit.com/ - please use your normal foldit nick and the room will be: #foldit. If you usually use an external client other than mibbit, you can use that client to access the mibbit #foldit room by making a new connection to irc.mibbit.net.

To determine if there are server outages at UW:

• http://tinyurl.com/foldit-outages (http://www.washington.edu/cac/outages/index.php)
• Call 206-368-8243 (toll-free 1-866-368-8243)
• Join the mailing list: https://mailman.u.washington.edu/mailman/listinfo/eoutage

To report an outage:

• Call UW Information Technology at 206-221-6000